Interview or assessment feedback

You can ask for feedback after the interview or assessment: Feedback helps you to learn what did or did not work well and to make adjustments for your next interview

Feedback will be most helpful if:

  • You genuinely wanted this particular job
  • You feel you gave a good interview
  • You got through to the later stages (if it was a multiple-stage process)

The organisation does not have to give you feedback and might not be willing to for a number of reasons:

  • Legal risk – they might say something that leads you to think that you are being discriminated against. Many companies will say as little as possible to avoid this risk.
  • There is no feedback to give – When there was nothing you could improve on. Another candidate was just a little bit better. This is good news, and although disappointing that you didn’t get the role, you can take more confidence into your next interview.
  • It’s uncomfortable for the interviewer – no-one likes giving bad news, having to explain it is even more awkward and they may worry that you will get upset or angry.
  • It takes time ­– when they may be under pressure. Helping you is not going to be their top priority.
  • They are only qualified to say why you did not get that job – they are not qualified to say what may work for a different organisation.

The feedback they give you may not always be helpful, as unfortunately they may not tell you the real reason you didn’t get the role